Privacy policy

Effective October 16, 2026. This policy covers utahvalleyplastics.com, run by Utah Valley Plastics LLC in Spanish Fork, Utah.

What we collect

• Contact details you give us: your name, email address, phone number, and company when you request a quote, use Describe your part, or download from our STL to STEP converter.
• Your part files and details: files, drawings, photos, notes, quantities, and material choices you send with a quote, a written description of a part, and a picture of your part for your quote email.
• Technical information: like any website, our hosting provider processes basic information such as IP addresses to deliver pages and protect the site from abuse.

We don't use advertising, tracking cookies, or analytics services.

Tools that run on your computer

Files you open in our CAD file viewer or convert with our STL to STEP converter are processed entirely in your browser and never uploaded. A file only reaches us if you choose to request a quote for it.

How we use it

• To price your parts, answer your questions, make and deliver your order, and keep records of our work.
• To email you a copy of your quote or results.
• To send our occasional email with tips on designing and making parts, if you signed up for it (for example when downloading from the STL to STEP converter). You can unsubscribe anytime.

To suggest how a part could be made and to check instant quotes, we use an AI model provided through Amazon Web Services. It sees your description, files, and quote details only to produce those suggestions. Amazon doesn't use this information to train its models, and the AI never sets your price.

Who we share it with

We never sell or rent your information, and we never share your files. We use Amazon Web Services to host the website, store files and quote records, send email, and run the AI review; they process this information only on our behalf. We may disclose information if the law requires it.

How long we keep it

Files uploaded with a quote are deleted automatically after two years. We keep quote and order records as business records. Ask us at any time and we'll delete your files and contact details, unless we need to keep them for an order or by law.

Information stored in your browser

Our tools save a few small things in your own browser, not on our servers: your results while you browse, a file you pass from the viewer to the quote page, whether you've already signed up for our email (so we don't ask again), and which animation the home page showed last. You can clear these at any time in your browser settings.

Your choices

• Unsubscribe: reply to any of our emails with "unsubscribe", or email info@utahvalleyplastics.com.
• See, correct, or delete your information: email us and we'll take care of it, usually within a few business days.

Security

Your files and records are stored privately with encryption, and the site is served only over secure connections. No system is perfectly secure, but we limit access to the people who need it to quote and make your parts.

Children

This site is for businesses and adults, and we don't knowingly collect information from children under 13.

Changes and contact

If we change this policy, we'll update it here with a new effective date. Questions? Email info@utahvalleyplastics.com or call (801) 613-1420.